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Confused about what bus you should take? Questions about the time your bus travels? Looking for a route schedule? Interested in purchasing a bus pass for frequent travel? Contact SPARTA!
We're Going Your Way!

Customer Service is a vital component to SPARTA. We would like to hear your compliments, complaints and suggestions regarding your transit system. SPARTA provides the Passenger Center staffed with courteous customer service personnel who can answer your questions and help you Catch A Ride!
Open Monday through Friday, 6:00 a.m. - 5:30 p.m., and Saturday, 10:00am through 6:00pm, the Passenger Center is located at 100 North Liberty Street in downtown Spartanburg.
If you cannot visit the Passenger Center, you may contact us by mail, telephone, e-mail or by using our on-line feedback form. Our Customer Service representatives will answer your questions or concerns immediately.
In some instances, further investigations may be necessary. In those instances, the Customer Service representative will get your name, address, phone number and/or e-mail address. We will contact you as soon as we have an answer to your concerns.


Online Form:

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Telephone:

Live Customer Service Center

(864) 562-4287
Monday to Friday   6:00am to 5:30pm (EST)

Sundays and federal holidays please leave a message.  A customer representative will contact you within 24 hours of the first business day.


FAX:

1-864-595-2722


Snail Mail:

Send your inquiries to:
Attention: Customer Care Center
PO Box 1607, 150 Airflow Drive Spartanburg, S. C. 29304